You agree to ship all items to us at your own expense & risk. We are not responsible for undeliverable packages, as well as lost, stolen and damaged items. It is your responsibility to insure your package. Your shipping expense is not refundable, no exceptions. If a refund is to be issued anytime in the future, it will only include the service cost you paid to us - "CARtrix", your shipping expense will not be reimbursed. We ship all of the items back UNINSURED. It is your responsibility to request that your items are shipped back INSURED in WRITTEN FORM. We are not responsible for any undelivered packages to you, as well as lost, stolen and damaged items.

The repair of your items is carried out by our highly trained technicians. They follow strict regulations, however, human-errors occur. For this reason, our 100% guarantee is valid to the point of granting a full refund. The maximum reversal for any purchase or "order" you're placing with us, is equal to the total monies paid to us - "CarTRIX". You understand and agree not to pursue any legal action, or personal demand, or any claims of any kind that is greater than the monies you paid to us for the services. We are not responsible for any missing property pertaining to the original contents shipped to us. Including bolts, nuts, screws, wiring harness, plugs, and etc. 

Proper service and repair procedures are vital to the safe and reliable operation of all motor vehicles as well as the personal safety of those performing the repairs/installations and are not the responsibility of CarTRIX. Standard safety procedures and precautions (including the use of safety goggles and proper tools and equipment and exact compliance with the instructions included with products) are strongly recommended at all times to limit the possibility of personal injury or death or improper service which could damage the vehicle or compromise its safety. CarTRIX iis not responsible for any cost associated with third-party services, and expenses including shipping, installations, diagnostics, mechanical work and any service related to SRS components. CarTRIX is not liable for any risk-threatening situations including cost, personal injury, death and/or anything associated within.

All communications between you and CarTRIX, including, but not limited to, phone, e-mail, fax, direct in-person, physical/verbal, imagery/photos, graphically or in written form of any kind, immediately becomes the property of CarTRIX. Most of the time, such information will only be used to help with the repair process.

We know that you care how information about you is used and shared. As part of our commitment to customer service, CarTRIX strives to make you feel safe and comfortable doing business with us. Here are some guidelines we follow to keep your personal information private. CarTRIX reserves the right to modify this information at any time in our sole discretion without notice.

CarTRIX may collect certain personally identifiable information, including but not limited to name, address, telephone number, and email address. CarTRIX may also collect your credit card information and billing address when you provide CarTRIX with such information.

The Web Site may use third party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored with your browser that helps websites and multiple servers recognize you. "CarTRIX" and its third party service providers may also use pixels, or transparent GIF files, for web site management and user tracking.

CarTRIX transmits non-personally identifiable user information about visitors to the servers of reputable third parties for the purpose of targeting its internet banner advertisements on other sites. To do this, Safety Restore uses web beacons in conjunction with cookie level data. 

CarTRIX may share personal customer information provided to carTRIX with third parties who provide services and products to carTRIX.

Examples of ways in which your information may be used include, but are not limited to, the following:
• Order fulfillment
• Marketing activities including direct mail, e-mail, database cleaning and maintenance, and analysis
• Customer experience enhancements
• Warranty management CarTRIX is not in the business of selling its customers' personal information to others. CarTRIX does not sell, rent or trade its customers' personal information to third parties.

CarTRIX also collects, stores, and uses aggregate data that do not contain personally identifiable information, such as demographics or statistical information. This aggregate data may be shared with and used by third parties to help carTRIX and its suppliers better understand and serve our customers.

From time to time, CarTRIX may modify this information.